CTBC Bank H.O. Bldg. Preventive Electrical Maintenance

Please be informed that the Bank’s Head Office Building (Fort Legend Towers) will undergo its annual preventive electrical maintenance on Saturday, April 26, 2025, from 2:00 AM to 6:00 PM. This will result in the temporary unavailability of the following services:

• InstaPay (sending via NetBanking)
• BancNet Inter-bank Fund Transfer
• Corporate NetBanking (old version)
• Corporate Website
• Head Office trunkline

If you wish to access our web-based online platforms directly, please see below URLs:

• Retail NetBanking: https://retail.ctbcnetbanking.com.ph
• Corporate NetBanking (enhanced version): https://corporate.ctbcnetbanking.com.ph
• EzStart Online Account Application: https://online-account-application.ctbcbank.com.ph

We regret any inconvenience this may cause and appreciate your understanding.

For any queries, contact your branch or account or our Customer Care Unit:
8840-1234 (Metro Manila)
1-800-10-8401234 (Toll-Free from other provinces through PLDT) [email protected]